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BUSINESS SKILLS TIPS 6 – BUSINESS MODELLING AND CUSTOMER PROFILING
Sounds like a heavy title, eh? Actually it is all about methods that can ensure your business success that are easy to do, cost very little and can save any business person time and money in building a business model that is bound to succeed, and customers that are truly happy with what your business has to offer. Using business modelling and customer profiling you are bound to enjoy increased income and a big list of happy customers.
So, in this short session Angela shares one or two methods you can use these concepts, which say more about childhood copying and using selective probing questions than it does to scientific methodology.
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Angela used business modelling herself when she was setting up her hotel business, and through contacts in the Chamber of Commerce she located other hoteliers who shared information with her that greatly advanced her business. Later she developed customer profiling and used it to discover exactly what her customers needed, and designed products to meet that need, both sensible and good business practice.